Approximately 4 million people in the United States seek medical treatment each year for shoulder issues, such as sprains, strains, dislocations, and other problems. Annually, about 1.5 million visits are reported to orthopedic surgeons, with shoulder joint dislocations accounting for up to 45% of all dislocation cases. Preventive measures can be taken using exoskeletons; however, exoskeletons have a large volume, making them difficult to store and transport. Efficiency in use and storage remains a challenge, especially concerning battery power and maintenance complexity. User comfort is also an issue due to weight and poor air circulation, affecting mobility and user comfort. The research methodology includes product comparison, moodboard, imageboard, market analysis, value analysis and target positioning, user needs analysis through scenarios, ergonomic and anthropometric analysis, customer journey map, exploration and analysis of mechanical systems including pulling mechanisms and spring specifications, and structural and material analysis through load simulation. This research process aims to produce an exoskeleton for technicians targeting the upper limb.