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VIRTUAL REFERENCE

In order to answer the user’s needs for responsiveness and accurate information, ITS Library provides virtual services. Virtual services is one of ITS library services where users can get all the information they want through their gadgets. especially among their busy lives (student / lecturers / researchers) who do not allow them to be physically present to the library building. The virtual services include:

  1. questions and guidance regarding the facilities and collections owned by the ITS library
  2. questions and guidance on how to search electronic collection source services
  3. questions about the program and agenda held by the ITS library
  4. search for literature related to the task and research of users
  5. and other question related to the information needs desired by the user

This virtual service can be accessed through all online networks owned by the ITS library, such as:
Email: refdesk.libits@gmail.com
Whatsapp: +6285937062001
Line: vcn1984y
Instagram : its.library
Facebook FP : perpustakaan ITS

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